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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tifni Richards

September 23, 2024

1  out of  5
rating by Tifni Richards
"State farm-agent Larry Rodman kept saying “there is no fraud” TL;DR-I’ve had renters insurance w/ State Farm for 20+ Years. I have not filed a claim in that time until June 2022 when my apartment flooded. I had a certain coverage amount, my coverage amount had been lowered by more than half w/o my knowledge or consent. State Farm & their agent Larry Rodman have provided no proof of this occurring & have treated me horribly. I have taken every reasonable legal recourse at this time. Now I need people power to pressure State Farm to do what is right. When I filed my claim the original adjuster would not speak to me. My State Farm agent, Larry Rodman’s, office refused to help me. They said “it’s not our job to help you.” Then transferred me to the 800 number. They said “it’s only our job to offer you insurance & accept $.” No one at State Farm would communicate w/ me for months. State Farm agent Larry Rodman agreed to meet w/ me on 09/28/2022 @ 10:30am. state farm agent Larry Rodman,  confirmed my coverage had been lowered by Kenny Johnson, an employee in State Farm agent Larry Rodman’s office, by over half. No documentation was provided for me at this meeting in Larry Rodman’s office. State Farm agent Larry Rodman kept saying “there is no fraud “ even though I never mentioned fraud. State Farm agent Larry Rodman then tried to convince me I had lowered my coverage & just forgotten. I was resolute, this had never happened. Then State Farm agent Larry Rodman tried to convince me I couldn’t afford the higher coverage, & there was “no shame in that.” I told State Farm agent Larry Rodman that was absolutely untrue. Why would I not pay a negligible amount after 20+ years of paying full price? State Farm agent Larry Rodman proceeded to lie to me & say “the buck stops with me.” “I take full responsibility for all my clients.” Then “ I need to check with management & get back to you.” Then “I alway err on the side of the client.” I told State Farm agent Larry Rodman no one in his office would help me & said it was not their job. Unfazed State Farm agent Larry Rodman replied “that is right.” State Farm agent Larry Rodman called me a few weeks later & said there was nothing he (state farm agent Larry Rodman) could do to help me or restore my coverage amount. My adjuster told me this is untrue. My adjuster, who worked for State Farm, said that Larry Rodman was lying to me & gaslighting me. State Farm agent Larry Rodman has sole discretion over my policy and how it is handled & how my claims are fulfilled. I told State Farm agent Larry Rodman  I would likely report State Farm agent Larry Rodman to the attorney general (I have done this) & to the better business bureau ( I am doing this) My State Farm adjuster told me- State Farm agent Larry Rodman lied to me. Agents are in control of claim amounts like mine. All State Farm agent Larry Rodman has to do is say there was an agent error & it would be fixed. State Farm agent Larry Rodman does not report to any “management“. State farm agent Larry Rodman said “ you Can tell whoever you want.” & hung up on me. I have had a total of 5 adjusters assigned to me by State Farm on claim # 3735G305B. Every time one tries to help me they are taken off of my claim & reassigned. No one at State Farm corporate will assist me in this. Team leader LV Powers 404-851-5858 has remorse for how I have been treated and offered no apology. I believed I had some measure of protection through my State Farm renter’s insurance. The reduction in my coverage has left me w/ no financial assistance to replace my lost possessions. Stare farm commits fraud every time they say they are there for you and “like a good neighbor.”"
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C Pruitt

September 16, 2024

1  out of  5
rating by C Pruitt
"I have been a customer of State Farm for over 30 years and with Larry Rodman for at least 24 years. The office used to have such great customer services that is no longer the case. Rarely does anyone answer the phone, instead you have to use text or email that the office does not answer. Time to start shopping for a new insurance company."
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Rebecca Lemmo

September 13, 2024

1  out of  5
rating by Rebecca Lemmo
"Larry Rodman will gladly accept your payment, but will not help you if your policy coverage has been decreased without your knowledge or consent by someone else within the company.. Having been a state farm customer for over 20 years makes no difference. Always paying for coverage on time makes no difference. Never having asked to lower coverage and then needing that coverage that has been paid for consistently over a lifetime of loyalty to a company and representative, and now left with a home that is inhabitable and not being repaired with the coverage that was assured to the customer. For your own protection, seek coverage elsewhere."
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Jonel Waldrup

September 12, 2024

1  out of  5
rating by Jonel Waldrup
"I am appalled at the treatment this agent has given to a dear friend of mine. I have been a State Farm customer for 25+ years with a different agent and I am shocked that Larry does not treat his clients with the same respect and caring that my agent has always treated me. My friend’s apartment flooded and when this happened she found out that this agents office had previously reduced her coverage without telling her!!! So now she is in an awful spot because this office did not communicate with her. I would highly advise that you not use this agent. It makes me question my relationship with State Farm after all these years."
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Amanda Bosch

September 12, 2024

1  out of  5
rating by Amanda Bosch
"Larry Rodman is not motivated to help the customer, past selling them insurance and taking their money. Should you have to file a claim, he will not help you. Should some rookie agent decide to decrease your coverages, without your knowledge or permission, Larry Rodman will not help you fix it back. He does not care about the customer past taking their money. Avoid getting insurance here. Go to Costco, it's way cheaper."
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Cheree McNeil

July 10, 2024

5  out of  5
rating by Cheree McNeil
"Larry has been my insurance agent since the late eighties! He is incredibly caring and knowledgeable. Larry and his team are wonderful! Our nearly 40 year relationship speaks for itself!"
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Dawn Witteman

May 9, 2024

1  out of  5
rating by Dawn Witteman
"Wow!!! That is the most expensive quote I have ever had! No thank you"
We responded:
"Hi Dawn, we appreciate you reaching out to our office for a quote. Insurance rates do fluctuate both over time and from carrier to carrier. We would welcome the opportunity to quote your business in the future. Best wishes."
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Emily Sandison

April 24, 2024

5  out of  5
rating by Emily Sandison
"Larry Rodman's team has been amazing. We've been customers for about three years and they've always reached out to discuss coverage and ensure our policies are up to date. Our car was recently run into and the claims process has been simple. Most of it is self-service with State Farm directly but Linda has responded via text immediately for anything I have questions about outside of the self-service portal. It's a great combination of a tool + real people :)."
We responded:
"Hi Emily! Thank you so much for your wonderful review! I am thrilled to hear that we here at Larry Rodman's office were able to assist and ensure you are covered appropriately. Your satisfaction is our top priority, and we truly appreciate your trust in us. We are happy to hear that the self-serve tool and a combination of a live representative has been of great use. Linda is pretty amazing. I am excited that you are a part of our State Farm Family! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you so much!"
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K A

April 20, 2024

5  out of  5
rating by K A
"I received great customer care from Hayden Ames and appreciate the ease of establishing new insurance with State Farm."
We responded:
"Hi KA! Thank you so much for your kind and generous review! Hayden is pretty great. We absolutely appreciate working with you, as well! Thank you for taking the time to share you experience here with others. We value it so much! I look forward to continuing to work with you."
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Jon Cannon

April 16, 2024

5  out of  5
rating by Jon Cannon
"Kenny is the best. Always happy to take the time to help me find new ways to save money or find better coverage for the money I’m spending. It’s awesome having a real person I can go to with any questions or concerns."
We responded:
"Hi Jon! Thank you so much for this wonderful review!! I so appreciate it. Kenny is pretty fantastic, and I'm glad you felt good about your experience with him as well as our agency. We LOVE helping people and I'm so glad our paths crossed. Thank you for entrusting our office and State Farm with your insurance needs."
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Minda McCandless

March 30, 2024

5  out of  5
rating by Minda McCandless
"I've been with this office for 25 years,and while I thankfully don't 'need' them very often, when I do, they are fast to provide the help I need. In particular, Linda W is my go-to and can find out exactly what I need when I need it. I trust them."
We responded:
"Hello Minda, thank you for taking the time to leave us a review. We are happy to hear that you are pleased with the service that has been provided to you by or office. I want to convey our sincere appreciation for your trust and business over the years. And we look forward to serving your future insurance needs."
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Michael Olich

March 25, 2024

5  out of  5
rating by Michael Olich
"For the past 18 years, I have had the BEST collaboration, support, and service with Larry and his State Farm team. All have responded to every request for coverage, and even a claim in those years when sooo smoothly: I've been spoiled! I'm now moving out of state and wish they were licensed outside of Oregon - I would absolutely continue with the policies they have provided. My ONLY regret is that I can't continue as their client!"
We responded:
"Thanks for your kind words. We have enjoyed serving you with your insurance needs. We are very happy that your experience with our team has been enjoyable. We are sad to see you go but we wish you the best of luck!"
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Anthony Allen

March 7, 2024

5  out of  5
rating by Anthony Allen
"Awesome 💯"
We responded:
"Thanks for the review, Anthony I am happy to hear that you had a great experience."
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Lance McNamara

February 29, 2024

5  out of  5
rating by Lance McNamara
"Larry Rodman, State Farm Insurance Agent, and his entire office staff have been fantastic. I had an automobile accident, and it was handled perfectly from start to finish by his staff. A seamless integration of repair shops and car rental agencies, right down to having my deductible reimbursed by the other insurance company. Through Larry's office, I have full coverage of two vehicles and can reduce the coverage for either car on the same day by simply making a phone call. It is that easy. I was also allowed to tailor my policy to best suit my budget without compromising the quality of coverage. Additionally, I carry renters insurance through Larry's office, which features an array of benefits that were explained in precise detail. Larry and his staff have been great to work with, easy to speak with and conveniently accessible. I highly recommend Larry Rodman State Farm Insurance Agency."
We responded:
"Hello Lance! Thank you for taking the time to share your feedback about your recent claim experience. I am glad your auto claim was handled with ease and to your satisfaction. It is so important to us to have our customer’s needs met at a timely manner. We appreciate your business, and we look forward to continuing serving you. "
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Sharif Burdzik

February 22, 2024

5  out of  5
rating by Sharif Burdzik
"Been my agent since 1996, and this office has been consistently responsive and helpful. I wouldn't go anywhere else."
We responded:
"Hello Sharif, thank you for taking the time to leave us a 5-star review. We appreciate your business!"
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Bob N

January 8, 2024

1  out of  5
rating by Bob N
"If you don't mind never having a person answer the phone for questions, then larry is the agent you have been looking for your whole life. If you prefer talking with an actual person... find another agent! I will be looking for a new SF agent starting today."
We responded:
"Bob, Our level of Good Neighbor Service fell far short of your and my expectations. Please accept my sincere apologies for the inconvenience we have caused you. Your business is important to us, and I would hope that we might be given a future opportunity to prove that to you. Sincerely, Larry Rodman . "
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Linda Magnuson

January 4, 2024

5  out of  5
rating by Linda Magnuson
"The person that helped me get my id card loaded into my apple wallet was very very good. He was kind, patient and competent with a great sense of humor."
We responded:
"Thank you, Linda! We appreciate your business. Best to you, Larry Rodman"
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Susan Visintainer

October 18, 2023

5  out of  5
rating by Susan Visintainer
"Fantastic to work with."
We responded:
"Aw thanks for the kind words, Susan! Always happy to help you. :)"
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K Makani

October 1, 2023

3  out of  5
rating by K Makani
"Unimpressed. I get more done online, whenever I call this agent they say - "I don't know, let me get back to you". Sometimes that happens."
We responded:
"Hi and thank you for leaving feedback! I certainly appreciate it. It's important that we have correct answers for our clients, which may require a little extra research! I was unable to locate an account for you with us. Would you mind emailing me at Larry@larryrodman.com so I may address your inquiry? Thanks again! I look forward to better assisting you. "
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Dshot D

November 14, 2022

5  out of  5
rating by Dshot D
"Best deal I've gotten Auto and renters thank you Larry rodman and Kenny Johnson at State farm"
We responded:
"Thank you, Darin! Happy to save you $ and Kenny rocks! I'm glad you found him helpful."
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Karin Korn Becerra

September 22, 2022

5  out of  5
rating by Karin Korn Becerra
"I am glad I have State Farm Insurance. 15 years of very helpful service at Larry Rodman, including car oops and towing. Staff is absolutely kind, helpful and highly professional. Linda is the best! They are always ready to review frequently my policies, including homeowners and life insurance."
We responded:
"Karin, thank you so much for the kind words. We absolutely appreciate you, and always look forward to servicing your policies. :)"
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Jason Bell

September 1, 2022

5  out of  5
rating by Jason Bell
"Larry is not only my agent, I can call him my friend. The service from this office is great. I feel comfortable referring people here."
We responded:
"Thank you Jason!"
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mardi winterholler

September 1, 2022

5  out of  5
rating by mardi winterholler
"Sincerely nicest and caring people I've ever worked with. Integrity and empathy."
We responded:
"Mardi- we adore working with you! Thank you!"
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Rene Barahona

August 27, 2022

5  out of  5
rating by Rene Barahona
"Anastasia a Very nice, kind and knowledge lady in the office, I have 8 years with State Farm at Mr. Larry Rodman office, and they will always find a solution and a better price possible. Thank you for your honestly."
We responded:
"We so appreciate you taking the time to give a shout out to Anastasia and the office! We thank you!!"
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Anna Colio

July 28, 2022

5  out of  5
rating by Anna Colio
"Very responsive office."
We responded:
"Thanks so much Anna! We look forward to talking to you another time. :)"